In 2022, cyber-attacks and scams are becoming more and more advanced. Scammers are evolving their techniques to be more convincing, with sophisticated emails and carefully crafted imitations.
As financial advisers we are thought to be a prime target for cyber criminals. This is because we hold important financial data including credit card numbers, bank account information and tax file numbers. Considering this we place a huge priority on having robust cyber security measures in place and cyber security insurance.
To protect ourselves and our customers we work with trusted providers who continuously monitor and improve our cybersecurity measures, ensuring all of the information within our systems is secure.
As part of their commitment to protecting customers, one of our providers, North Online, last week enhanced their security and the North mobile app further by introducing compulsory Two Factor Authentication (2FA) for all clients. This means that all clients must have a mobile number recorded on their North Online account. If not already provided, clients will be prompted to provide their mobile number the next time they log in. This provides an extra layer of security in addition to their login details and helps ensure only the account holder can access their account.
To help you protect yourself from cyber attacks there are a few key things you can do to keep your data and your finances safe beyond the protocols our product providers have in place for all our clients.
The industry recommends that everyone:
- understands a scam website or email can look legitimate and convincing; and
- learn to identify a phishing email and never click on links or attachments if you are unsure (it is always best to contact your product provider to confirm this was in-fact a legitimate correspondence if you are unsure).
If you have any questions regarding your financial security within our systems, please https://diamondpartners.com.au/contact-us/